Who is Dr. W. Edwards Deming?

What is he famous for?

a. advancing the concept of total quality
management (TQM).
b. authoring the 鈥淒imensions of Performance.鈥?br> c. describing the benefits of delta
checks in patient testing.
d. identifying the need for proficiency
testing by laboratories.

HI Monseratt :
I understand from your question that you dont know Dr. W. Edwards Deming .
If you wanna know about him you can visit :
http://www.bexcellence.org/deming-total-...

And i think the answer for your question is number ( a )

if you need any more information please contact me

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