How to measure Employee productivity in Home care & hospice agency?

I am working in a Home care agency in IT dept, I would like to know the parameters to measure employee productivity using the existing data. can anyone guide me who has exposure to this domain.

I am so glad you asked this question. I work in the marketing dept. One thing is I have to account every day where I have been who I have seen and who I spoke with. I have also encouraged my boss to check up on me at any time.
I also set up care and do care plan as well with home health. I also have asked my boss to check up on why if they did not go with our company, which is not very often that they do not sign with us. I want to know if I need to add or not say something.
Then I have spreadsheets of where I have been and who I have talked too where and when. I turn them in weekly and write if it鈥檚 an AB or C possibility.

First you must assess your organizational needs
Do you understand 'Client/ patient鈥檚 service and needs鈥?
Are we doing quality control on the aide鈥檚 nurses and marketer鈥檚 .Calling the home and doing patient checks.
Identify your gaps and prioritize your new hires into skill level meaning A, B, C level great aide being an A does charting reports problems with patients has complements from patients and families.

Managing
Expectations, gets jobs quickly and on time
Recruiting and interviewing knows job descriptions inside and out great interview skills, orientation skills, reviewing benefits with employees, training them on equipment
How well does the employee communicate with the mangers and nurses.

How well do the management motivate and reward the employee
How does the employee step up to problems?
How well organized is the employee.