I'm adopted and when I turned 18 I called the hospital i was born in to find out my medical history and they told me that all files are closed after 13 years. Stupid considering that you can...
You need to request an appeal..... send the company all original bills and reports with a written statement asking for a reconsideration.. Thats what we do here anyways.. I dont know if it differs ...
While the information in the medical record technically belongs to the patient, the physical records themselves are the property of the place that generated them (e.g., doctor's office, clinic...